Easy to use appointment management

“SARS Anywhere and Customer Support!” SARS Anywhere is very user-friendly and our staff finds that it helps them better serve our students. As the primary administrator of the system, I frequently work with the customer service team and could not be more pleased with the superb service that I receive. This year we gave students the ability to schedule their own appointments via eSARS for one department and it increased the rate of appointments scheduled and attended. We continue to implement the features in other departments to help increase productivity and improve student services.

“SARS GRID is Tops!” We have used SARS GRID products since 2003 including GRID, SARS Anywhere, SARS-TRACK, SARS-MSGS, and eSARS. They integrate well with our student information system, are easy to use by our staff and students, and are a necessary tool for scheduling student appointments and communicating with them in a busy educational environment. The customer support is excellent. They go above and beyond. We have had some very specific, customs requirements in the past and they always come through with a solution that works for us.

“Does it all” The software solves so many of my campus needs and the support we receive is top-notch! We own nearly every piece of SARS possible minus one component and I wish we had purchased it instead of what we did for early alert, it would have saved us a huge amount of money. The fact that I can do so many things with the software to solve all our campus scheduling, tracking, and communication is a huge plus. It performs all that I need it to and more!

"Best Customer Support & Experience" One of the best customer support experiences I've ever had. Rep and his wife and their crew are wonderful. Always available for answers. Always willing to help and work things through. While SARS GRID is a bit dated with its interface and integration, the new version is leaps better. Ease of use. Simple to set up and train users.

“SARS is a must have!” I like the creativity I get to use in SARS when I meet with various different locations on campus requiring a very different information set. I can do this by creating different schedule and/or reason codes that will meet their needs. One location on campus has a kiosk where 3 different departments are housed so I had to consider numerous scenarios that the students may face in order to make sure it was functional. I also have a setup in another department where certain criteria has to be met before they can log themselves in. This product is very flexible!

"A Very Useful and Useable Product", We are using the product to track advisors, tutors, students, study room utilization, study hour requirements, lab use, equipment use, counseling, and appointments by prospective students. SARS Anywhere is a very straightforward program, which allows a great deal of customization, but does not require it. Because it's locally hosted the data is in the client's hands, not the company's. But since its browser-based, it has the look and feel of an externally hosted product, which many students like.