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Product: SARS·MSGS
SARS·MSGS is an automated messaging system*. It is used to send appointment reminders, announcements, registration notices, and other types of messages by
creating automated batches of e-mails, text messages, or both, depending on the System License that is purchased. The e-mail option can send an unlimited number of
e-mail messages. The text option can send up to 80 text messages per minute depending upon the hardware configuration.
SARS·MSGS Features
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Each department can set up multiple applications for sending a variety of messages.
Applications may include: |
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Advising, DSS, TRIO (remind students of individual and group appointments,
send messages about missed and canceled appointments, announce drop-in hours, or notify students of cancellations and changes in
schedules) |
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Admissions and Registration (notify students about overdue tuition
and fees, send messages to students with incomplete registrations, follow up on students who applied but did not enroll, send
invitations to summer school) |
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Bookstore (announce bookstore sales) |
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International Students Programs (remind students of SEVIS fees and
changes in requirements) |
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Library (notify students about library fees or overdue books, broadcast
available services) |
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Special Events (send performing arts announcements). |
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Messages can be customized to be sent out during a specified time period. Staff
time will be freed up to reschedule canceled appointments or to make follow up contact with students to whom messages could not be sent. |
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E-mail batches can be configured to accommodate spam filter limitations. |
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Reports itemize messages that were sent and not sent to allow for focused
follow-up.
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SARS·GRID Benefits
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Uses pre-existing database of students and advisors. |
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Eliminates the time spent preparing manual call lists and making manual calls. |
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Adapts flexibly to last minute appointment changes. |
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Reduces appointment "no show" rate, thereby increasing financial reimbursements
to the school. |
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Maximizes advisors' efficiency. |
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Assures timely contact with target group.
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SARS·MSGS System Requirements
If SARS·MSGS is used with the SARS·GRID database, SARS·GRID must be installed on a server at the college,
and the computer running the SARS·MSGS software must have Read and Write access to the SARS·GRID database.
For the E-mail option, colleges must have an SMTP server to relay messages to the students' e-mail addresses.
For the Text Messaging option, colleges must have text messaging hardware and a text plan that we support. Contact us for more information.
SARS·MSGS is installed on a server and accessed by client computers.
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Software:
SARS·MSGS is written in ASP.net and uses ADO.Net to access its database. SARS·MSGS has been tested and deployed with Microsoft SQL Server.
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Client Workstation (Minimum System Requirements):
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SARS·MSGS supports Internet Explorer, FireFox and Netscape. SARS·MSGS requires JavaScript and Cookies enabled on the client's
browser.
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File/Database Server (Minimum System Requirements):
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SARS·MSGS can be installed on any Windows server running IIS with the Microsoft.Net Framework v4.0. The system requires a minimum of
40 MB of disk space.
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The SARS·MSGS Package
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One SARS·MSGS site license usable by an unlimited number of departments,
and even branch campuses, of a single college/university. Choose between E-mail Only, Text Only, or E-mail AND Text |
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One copy of SARS·MSGS software |
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One copy of SARS·MSGS documentation |
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On screen help integrated within SARS·MSGS |
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One full year of SARS·MSGS upgrades |
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One full year of support via phone, fax, e-mail or internet |
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* SARS·MSGS is not intended to be used for emergency notifications. |
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©2010 SARS Software Products, Inc. All rights reserved.
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